商務(wù)電話(huà)禮儀常用英語(yǔ) ? 1.常用詞匯 區域號碼Area code 投幣電話(huà)Coin call 會(huì )議電話(huà)Conference call 信用卡電話(huà)Credit card call 電話(huà)干擾Crossed lines 直撥電話(huà)Direct dial call 國內電話(huà)Domestic call 分機Extension 分機號碼Extension number 交換臺號碼Exchange number 公用電話(huà)Public telephone 長(cháng)途電話(huà) Long distance call 市內電話(huà)Local call 傳話(huà)機Mouth piece 對講機系統Intercom system 國際電話(huà)Overseas call 同線(xiàn)電話(huà)Party line 無(wú)線(xiàn)電話(huà)Radio telephone 電話(huà)本Telephone book 電話(huà)亭Telephone booth 電話(huà)號碼Telephone number 電信局Telephone office 通話(huà)次數表Service meter ? 2.常用禮貌句型 ? (1)自報家門(mén) 這里是青海貿易公司的Tina Hao。我能為您做些什么? This is Tina Hao of Qinghai Trading Company. May I help you? (2)聽(tīng)不清楚 對不起,我沒(méi)聽(tīng)懂您說(shuō)的話(huà)。Sorry. I didn't get what you said. 我聽(tīng)不太清楚.I can't hear you very well. 通信效果不太好.We have a bad connection. 我聽(tīng)不太清楚您說(shuō)的話(huà).I can't catch what you are saying. 發(fā)生上面的情況,您可以請對方再重復一遍,您可以說(shuō): 能請您再說(shuō)一遍嗎?Could you repeat that,please? 您能再說(shuō)一遍嗎?Would you say that again? (3)請對方說(shuō)慢點(diǎn) 您能再說(shuō)慢一點(diǎn)嗎?Would you speak more slowly? 您能再大聲一點(diǎn)嗎?Could you speak up/out a little? 您能再說(shuō)清楚一點(diǎn)嗎?Would you speak more clearly? (4)幫忙轉分機 請幫我轉分機211. Please connect me with extension two-one-one. 請幫我接人事部好嗎? Could you put me through to the personnel department, please? (5)他在忙線(xiàn)中 他現在正在接另一個(gè)電話(huà).tie's on another line right now. 他正在接長(cháng)途電話(huà).有什么我可以幫您嗎? He's talking a long-distance call now,what can I do for you? 抱歉.他正在打電話(huà).Sorry. his line is busy. (6)請對方稍等一下 您能稍等一會(huì )兒?jiǎn)?Could you hold a moment .please? 您能稍等一會(huì )兒?jiǎn)?Can you hold on.please? 請稍等一下.他馬上來(lái)接電話(huà).Just a moment. He is on his way now. (7)現在不方便接電話(huà) 她現在有客人。She has a visitor at the moment. 他正在開(kāi)會(huì )。He is in a meeting now 很抱歉,我正好要出門(mén)??刹豢梢陨院笤俅蚪o您。 I'm sorry, but I was just on my way out. Can I get back to you later? 他有來(lái)上班,不過(guò)現在不在座位上.He's here but he's not at his desk right now. 他還沒(méi)到辦公室。He hasn't come to the office yet. 很抱歉,他剛才外出了.I'm sorry, but he is out right now. (8)在休假中 他今天休假.He is off today. 以上就是廣州韋博英語(yǔ)整理關(guān)于商務(wù)電話(huà)禮儀常用英語(yǔ)的全部?jì)热荨??